RESOURCE CENTER
Because incentives can be applied to so many different types of situations and companies, Strategic Incentives makes available a number of online resources. We supply you with case studies, Frequently asked questions, the “how to’s” of incentive programs and much more. Please browse through this information to learn more about how incentives can work for you.
EXPERT ARTICLES
Strategic Incentives has centralized important articles written by industry leaders that explain and support our approach to performance improvement and its effect on businesses. Additions will be made on a bi-monthly basis. Current articles include:

Why not Cash?

Inspiring your Sales Force
Motivating Your Middle 60%
Incentive Statistics
Online Recognition
Employee Recognition

CASE STUDIES
Putting our experience and expertise into practice, please review some examples that show we design business solutions – that work!

Workforce

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    Biomedical Industry

    Channel
    Biomedical Industry

    Industry:
    Biomedical Industry

    Participants:
    700 employees

    Program Objective:
    Motivate employees to participate in company training programs. Both on-line and tradition classroom style.

    Strategic Incentives
    Solution: Strategic Incentives™ created an on-line training system that allowed participants to register and or perform classes on-line. A point system and certification program was developed for the completion of each course. A back end reporting system was also developed to help market and administer the program. Kick off apparel and theme merchandise were developed to help launch the training initiative.

    Program Results:
    After the first six months of the program enrollment was up by 30%.

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    Insurance Industry

    Insurance Industry

    Participants:
    Approximately 2,000 Insurance Agents

    Program Objective:
    Increase Sales
    Strategic Incentives
    Solution: Create a customized incentive web site with statistical tracking and sales reports along with online catalog and redemption options. The web site was secured with IP filters as well as several different level password codes.

    Program Results:
    Total new policies and qualifiers were double the expectations.

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    Electronics Manufacturing

    Electrical Manufacturer

    Industry:
    Manufacturing – Electrical Components

    Participants:
    All Employees

    Program Objective:
    To provide a on-going Service award program to reduce administration efforts and increase employee appreciation and perception.

    Strategic Incentives™ 
    Solution: Strategic Incentives designed a “Reflections” Service Award Program which:

    Allowed participants to select their personalized award.
    Developed recognition plaques for each employee.
    Allowed participants to view and redeem merchandise on-line.

    Allowed administrators to review participant selections and adjust service award points and products.

    Monthly reporting was developed to ease administration efforts.

    Program Results:
    The program has built loyalty among staff and has provided the client with an effective tool to manage internal service awards.

Channel

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    Computer Industry

    Computer Industry

    Industry:
    Computer/ Retail services

    Participants:
    1500 key resellers

    Program Objective:
    Motivate computer resellers during last quarter of the year

    Strategic Incentives
    Solution: Offer deluxe catalog merchandise and travel awards.

    Target program at 1,400 key resellers and reseller sales people.

    Conduct impressive kickoff of program with hundreds of prizes.

    Award points (over 3-month period) for selected product sales. Points were accumulated and redeemed for merchandise and travel awards.
    Sales goals were established and used as benchmark for awarding points.

    Program Results:
    Out of 1,483 qualified reseller participants, over 1,400 participated and 99% of these earned points for qualified sales.

    Over 30,000 prizes were awarded.
    The program achieved a 163% increase in sales of the projections for the quarter.

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    Food Service Industry

    FOOD SERVICE INDUSTRY

    Industry:
    Food Industry

    Participants: 
    Institutional and restaurant managers, chefs and cooks

    Program Objective:
    Increase market share and develop brand loyalty with chefs, cooks and restaurant managers through their food service division.

    Strategic Incentives
    Solution: Coupons featuring award point values are placed inside the packaging of selected products. Participants save coupon and redeem them for merchandise awards

    Program Results:
    After the second year of the program, the client reported a 16% increase in sales and a 7% increase in market share. The program has now been in place 20 years, the client’s sales have continued to grow and market share has been strengthened. The program has become a permanent strategic tool in their overall marketing plan.

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    Automotive Aftermarket

    AUTOMOTIVE INDUSTRY – AFTERMARKETS

    Participants: 
    25,000 enrolled car technicians and independent repair shops.

    Program Objective:
    Develop band loyalty among car technicians and independent repair shops.

    Strategic Incentives
    Solution: Participants are rewarded for saving and redeeming UPC codes from product box tops. To promote excitement and enthusiasm, the entire product line has been included in the program. Box Tops are redeemable for hundreds of award selections.

    Program Results:
    Dealer’s Choice has been running for over ten years. The client firmly believes that this program has strengthened loyalty at the installation level and that it has positively impacted their company growth throughout the tenure of the program.

Customers

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    Financial Services

    FINANCIAL SERVICES – Major Midwest Bank Industry:

    Participants:
    All branch employees at acquired banks.

    Program Objective:
    Retain customers during the conversion of the acquired bank

    Strategic Incentives Solution:
    Develop a team-based retention awards program. All employees from the converted bank. Teams qualify by retaining at least 90% of all customers after the first ninety (90) days from conversion.

    When a team qualifies, every member earns the equivalent of $50 in award points. All points are redeemable for merchandise featured in the 12 page Jr. Mini-max award brochure.

    Program Results:
    Bank has maintained an average customer retention rate equal to 103% of the target retention rate at all banks where the program has been run.

INCENTIVE LINKS
Incentives resources on the World Wide Web

AMA – American Marketing Association
www.ama.org
ESM – Employee Services Management Association
www.esmassn.org
ISPI – International Society for Performance Improvement
www.ispi.org
NAER – National Association for Employee Recognition
www.recognition.org
SHRM – Society For Human Resource Management
www.shrm.org
WorldatWork
www.worldatwork.org

DOWNLOADABLE PDF’s

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Click on the links below to view each PDF.

Strategic Incentives

Corporate Profile and Capabilities brochure

PDF Case Studies

Employee Lead Referral
Dealer Incentive
E-Lead Incentive Program
Buying and Incentive Training
Employee Recognition Program
Online Gaming Incentive

Technology-Enabled Employee Engagement: Top Five Features Your HCM System Should Have

 

Take The Headache Out Of Employee Recognition Programs
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