Electrical Manufacturer Industry: Manufacturing - Electrical Components Participants: All Employees Program Objective: To provide a on-going Service award program to reduce administration efforts and increase employee appreciation and perception. Strategic Incentives™ Solution: Strategic Incentives designed a "Reflections" Service Award Program which: Allowed participants to select their personalized award. Developed recognition plaques for each employee. Allowed participants to view and redeem merchandise on-line. Allowed administrators to review participant selections and adjust service award points and products. Monthly reporting was developed to ease administration efforts. Program Results: The program has built loyalty among staff and has provided the client with an effective tool to manage internal service awards.